FAQs
Everything you need to know about our tours and more…
Tour Questions
What languages are the tours offered in?
We offer tours in English, German, French and Irish (subject to availability of guides so booking as early as possible is recommended).
Can children attend tours?
- Yes, they are most welcome but they must be accompanied by a parent/ guardian if they are aged under 18.
- School groups must always be accompanied by at least one teacher.
Do children go free?
Yes, if they are aged under 12. Must be accompanied by a parent/guardian.
What age qualifies for a senior ticket?
65 and over
Are the tours wheelchair accessible?
Generally, yes, but occasionally a variation of the route may be necessary to avoid steps. The guide is not in a position to push wheelchairs so if this is necessary the wheelchair user must have a companion for this purpose.
Tour itinerary, pace and distances?
Distances we cover are approx. 2 – 3km (1.5 – 2 miles) at a leisurely pace. Tour itineraries and descriptions can be found under the various tour pages.
Where do I meet my tour guide?
- The Best of Dublin Highlights and Hidden Corners tour (in English & German) leaves from under the Tree of Gold Statue, Central Plaza, corner of Dame Street and Fownes Street, Dublin 2.
- For Special Public Tours see the departure point noted for that particular tour.
- For private tours the guide can meet you anywhere at your convenience in the city centre including your hotel.
Public Transport
Car Parks we recommend
For tours departing from the Tree of Gold the nearest car park is the Trinity Street Car Park off Trinity Street (Coordinates: 53.3438° N, 6.2626° W) or the Brown Thomas Car Park (near Grafton Street) (Coordinates: 53.3425° N, 6.2615° W)
Weather
Rain or shine, the tour is on! Dublin has on average 11 rainy days and 70mm of rain per month. That’s less than, say, Brussels (Belgium) and not significantly more than Frankfurt (Germany). If it does rain in Dublin, chances are it will not last for long. Our guides will know a suitable shelter for very heavy showers. Given our climate, as you might expect, no ticket can be cancelled or refunded on the day due to weather conditions unless the conditions are unsafe due to extreme storms or icy conditions. Find out more on https://www.met.ie/dublin-forecast.html.
Ticket & Booking Questions
Where can I book a public tour and buy a tour ticket?
On our website, from your agent or from an official tourist office in Dublin. It is necessary to book in advance as we may not be able to accept ‘walk-ups’ if the tour is full or cancelled.
How can I book a private, corporate or student tour?
Please visit our Private Tours booking pages and fill up our online form or just email us directly to info@walkingtours.ie and outline your request. We usually reply inside 48 hours.
Will I receive a booking confirmation?
You will receive a booking confirmation email with all necessary details
Should I print my ticket?
If convenient do so but we also accept a visual image of your ticket from a mobile device.
Can I just turn up?
On busy days we may not always be able to accommodate everybody, so booking in advance is necessary. Also, if nobody is booked on a tour 24 hours beforehand we may cancel that tour.
Our Refund & Cancellation Policy
Full refund for cancellations received at least 48 hours before the tour commences, and a 50% refund if the tour is cancelled within 48 to 24 hours of the tour commencing. There is no refund on tours cancelled within 24 hours of the tour commencing.
Terms & Conditions
The ticket is valid only for the time and date specified. While every care is taken by our guides, and walking is only along public or approved places, all tours are undertaken at participants’ own risk. However, your statutory rights are not affected.
Miscellaneous Questions
Who is Pat Liddy?
Pat Liddy founded this company in 2004. Pat is an Irish artist, historian, writer, illustrator, mapmaker and environmental lobbyist who has helped to make Dublin a global tourist attraction.
Tipping our Guides & in General
The guide is paid by us and doesn’t expect a tip, but it is obviously really appreciated for a good tour.
Stay Connected
Free Wi-Fi is available in many places (pubs, cafés, public transport, and on many streets in the city centre)
Postal Service
Look out for the GREEN post boxes or post your letters and postcards directly from the historic GPO (General Post Office) on O’Connell Street. Stamps may be purchased from the post office on St Andrew’s Street or from the GPO.
Opening Hours and Shopping
Emergencies
- Dial 999 or 112 for Ambulance, Garda (Police) or Fire Brigade.
- Tourist Victim Support Service. 00353 1 6669 354. Website www.itas.ie. There is also a walk-in service at 13A, Upper O’Connell Street.
Contacting Us
- If you can’t find the answer to your question above, please do not hesitate to call us on our office at +353 1 832 9406 or send us a message using our Contact Form.
- We will respond within 48 hours and most emails are answered within 4 hours during normal business hours (GMT -1).
- Our office hours are Monday to Friday from 09.30AM to 16.00PM.
