FAQs

Frequently Asked Questions

TOURS

  • What languages are the tours offered in?

    We offer tours in English, German, French and Irish  (subject to availability of guides; booking as early as possible is recommended).

  • Can children attend tours?

    Yes, they can and must be accompanied by a parent/ guardian if they are aged under 16.


    School groups must always be accompanied by at least one teacher.

  • Do children go free?

    Yes, if they are aged under 12. Must be accompanied by a parent/ guardian.

  • What age qualifies for a senior ticket?

    65 and over.

  • Are the tours wheelchair accessible?

    Generally, yes, but occasionally a variation of the route may be necessary to avoid steps. The guide is not in the position to push wheelchairs so if this is necessary the wheelchair user must have a companion with him/ her for this purpose.

  • Tour itinerary, pace and distances?

    Distances we cover are approx. 2 - 3km (1.5 - 2 miles)


    Leisurely pace


    Tour itineraries and descriptions can be found under Public Tours page.

  • Where do I meet my tour guide?

    The Best of Dublin Highligts and Hidden Corners tour leaves from Under the Tree of Gold Statue, Central Plaza, Dame Street, Dublin 2. 


    For private tours, the guide can meet you anywhere in the city centre. 

  • Public Transport

    Many public buses serve our starting points. The tram (Luas) also has stops near to our departures. For the Dublin Highlights Tour the RED Line Luas stop is Abbey Street or for the Cross City GREEN line it is O'Connell Uper. For the other tours from St. Andrew's Street the stop is Dawson. Check out the LUAS map.

  • Car Parks We Recommend

    For the Dublin Highlights and Hidden Corners Tour and Treasures of the Northside departing from 59 Upper O'Connell Street, please use Clerys Car Park, Cathal Brugha Street (Coordinates: 53.3524° N, 6.2584° W) or the Jervis Street Car Park, Jervis Street (Coordinates: 53.3472°N, 6.2662° W).


    For all other tours departing from St. Andrew's Street, we recommend to use the Trinity Street Car Park off Trinity Street (Coordinates: 53.3438° N, 6.2626° W) or the Brown Thomas Car Park (near Grafton Street) (Coordinates: 53.3425° N, 6.2615° W)

  • Weather

    Rain or shine, the tour is on. Dublin has on average 11 rainy days and 70mm of rain per month. That's less than, say, Brussels (Belgium) and not significantly more than Frankfurt (Germany). If it does rain in Dublin, chances are it will not last for long. Our guides will know a suitable shelter for very heavy showers. Given our climate, as you might expect, no ticket can be cancelled or refunded by you at any time based on weather conditions. Find out more on Dublin weather.

TICKETS & BOOKING

  • Where can I buy tour tickets?

    On our website, from an official tourist office in Dublin.

  • How do I book online?

    You need to book in advance on our website. 

  • How can I book a private tour?

    Please visit our Private Tours booking page.

  • How can I book a student tour?

    You can book a student tour by visiting our website and emailing us. 

  • Booking Confirmation?

    You will receive a booking confirmation email with all necessary details.

  • Should I print my ticket?

    If convenient do so but we also accept a visual image of your ticket from a mobile device.

  • Can I just turn up?

    On unexpectedly busy days we may not always be able to accomodate everybody, so booking in advance is necessary, especially during the peak summer season.


    We advise groups to book in advance to avoid disappointment.

  • Our Refund & Cancellation Policy

    For our scheduled tours we will offer a full refund if a cancellation is received outside 72 hours before the tour but no refund within 72 hours of the tour.


    For our private tours we will offer a full refund for cancellations received at least one week before the tour commences, and a 50% refund if the tour is cancelled within 7 days of the tour commencing. There is no refund on tours cancelled within 48 hours of the tour commencing. Customers are entitled to a full refund in the event that the company cancels a tour.

  • Terms & Conditions

    The ticket is valid only at time and date specified. While every care is taken by our guides and walking is only along public or approved spacess, all tours are undertaken at participants' own risk.


    Your statutory rights are not affected.

  • Other Discounts

    The ticket entitles you to several discounts: 


    20% off bar food at the Church Café Bar, Jervis Street


OTHER QUESTIONS

  • Who is Pat Liddy?

    Pat Liddy is an Irish artist, historian, writer, illustrator, mapmaker and environmental lobbyist who has helped to make Dublin a global tourist attraction. Read more in the About Us section.

  • Transport

    Bus: Bus tickets can be bought on-board Dublin buses (blue and yellow). It is important to note that only coins can be given to the driver. Prepaid Leap cards can be purchased at Dublin Bus Offices on 59 O'Connell Street or at most newsagents. These cards are scanned when boarding the bus.


    Luas: There are three tramlines, called LUAS, that cover Dublin city centre. The Green line, the Red line (servicing Jameson Distillery, Heuston or Connolly train stations, and the 3 Arena), and the Cross City line. All tickets are to be purchased at ticket machines before boarding. Leap cards can also be used. 


    Taxi: There are a number of taxi ranks in the city centre, including O'Connell Street and College Green. The 'MyTaxi' app is also an easy way to reserve a taxi. 

  • Tipping

    The guide is paid by us and doesn't expect a tip, but it is really appreciated that for a good tour you leave a small tip of a couple of Euros per person. You may chose to tip more for an excellent private tour. 

  • Stay Connected

    Free Wi-Fi in many places (pubs, cafés, public transport, etc.)

  • Postal Service

    Watch out for the GREEN post boxes or post your letters and postcards directly from the historic GPO (General Post Office) on O'Connell Street.

  • Opening Hours and Shopping

    Shops are usually open daily between 10.00 - 18.00 (may vary)


    Sundays between 12.00 - 18.00 (may vary)


    Late Night Shopping every Thursday until 21.00


    Pubs generally open until 11.30pm to 12.30am depending on the day (Friday and Saturday are the late nights).

  • Emergencies

    Dial 999 or 112 for Ambulance, Garda (Police) or Fire Brigade.


    If you can't find the answer to your question above, please do not hesitate to call us on 00353 1 832 9406 or send us a message using our Contact Form. 


    We will respond within 48 hours and most emails are answered within 4 hours during normal business hours (GMT -1). 


    Our office hours are Monday to Friday from 9.30 to 16.00.

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